Closed: Format for requesting support (1 Viewer)


Sura

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Jan 13, 2011
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Originally posted by Rafiee.

When requesting support or advice on what parts to upgrade, it's very important for us to know what parts you have currently so we can identify weak points in your build and make sure everything is compatible when suggesting part upgrades. As a result of this, I ask that you answer these simple questions before asking for computer support:


Computer manufacturer and model (only if system is not a custom build):
Motherboard:
Power supply:
Graphics card:
Processor:
RAM(Type, amount, speed)
What operating system are you running?(include if it's 32 or 64 bit)

For those of you that don't know how to find these here's some simple steps...

If you're running windows 7, open your start menu and type "msinfo32" in the little search bar at the bottom left. Most of the info matches up pretty well with its name in the system overview. Your motherboard model will probably not be displayed here though. If you've built your computer then you should know what mobo you have, but if you bought a prebuilt, just tell us the name of the pre built system and where you bought it from so we can look up the necessary information. This will also only give you the amount of RAM which is normally the only thing we'll need to know, but if we need to know the type and speed, just give us the model of computer and we'll find it. To find what video card you have, click on the "components" tab on the left hand side and choose display. It'll be in there. The rest of the info is on the system overview screen including the bit- rate of your operating system which is located under "system type".
 

Kreps

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Feb 10, 2011
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Thanks for getting this section back up man!
 

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