F**k UPS (1 Viewer)


Troy455

New Member
Jan 27, 2013
11
I ordered a new laptop the two weeks ago because my old pc went to shit. Like an idiot, I actually paid extra for faster building time because I really need a computer for school. This is where the fun starts: a customer service lady from the company first contacts me letting me know that my billing address on my credit card is different than the address given in the order( duh, they never asked me for my billing address just the address the order should go to). So, I email her my billing address, my credit card company's phone number and my actual mailing address at my school. Thinking everything is worked out, I go about my week not worrying about any other issues. Two days later, my order is still pending and I email customer service asking whats wrong. The same lady emails me back, telling me she called the credit card company and couldn't verify the alternative mailing address, she never even let me know that I had to verify my alternative . FUCK YOU LADY! That's all I gotta say. But wait! there's more, yay! After my order finally went through it only took the company one day to build my laptop, which was awesome so I expected the laptop to be here last saturday because the company is in Lincoln and I currently live in Tempe, Arizona (approx. 19 hour drive). UPS sends me this tracking number by email and it tells me my laptop won't arrive until a week after it was finished being built. It's been sitting in in Kansas City since Saturday morning 6 AM. FML.
 

Booyah

New Member
Feb 2, 2012
6,510
Fuckin Everywhere
I ordered a new laptop the two weeks ago because my old pc went to shit. Like an idiot, I actually paid extra for faster building time because I really need a computer for school. This is where the fun starts: a customer service lady from the company first contacts me letting me know that my billing address on my credit card is different than the address given in the order( duh, they never asked me for my billing address just the address the order should go to). So, I email her my billing address, my credit card company's phone number and my actual mailing address at my school. Thinking everything is worked out, I go about my week not worrying about any other issues. Two days later, my order is still pending and I email customer service asking whats wrong. The same lady emails me back, telling me she called the credit card company and couldn't verify the alternative mailing address, she never even let me know that I had to verify my alternative . FUCK YOU LADY! That's all I gotta say. But wait! there's more, yay! After my order finally went through it only took the company one day to build my laptop, which was awesome so I expected the laptop to be here last saturday because the company is in Lincoln and I currently live in Tempe, Arizona (approx. 19 hour drive). UPS sends me this tracking number by email and it tells me my laptop won't arrive until a week after it was finished being built. It's been sitting in in Kansas City since Saturday morning 6 AM. FML.
I feel you, took 1.5 months for Dell to send me my alienware area-51 and it blue-screened first start up, broke full on a later after my warranty wore off, no lie, FUCK DELL.
 

Ravenfist

Non-Member
Aug 3, 2010
946
The MOON!
I ordered a new laptop the two weeks ago because my old pc went to shit. Like an idiot, I actually paid extra for faster building time because I really need a computer for school. This is where the fun starts: a customer service lady from the company first contacts me letting me know that my billing address on my credit card is different than the address given in the order( duh, they never asked me for my billing address just the address the order should go to). So, I email her my billing address, my credit card company's phone number and my actual mailing address at my school. Thinking everything is worked out, I go about my week not worrying about any other issues. Two days later, my order is still pending and I email customer service asking whats wrong. The same lady emails me back, telling me she called the credit card company and couldn't verify the alternative mailing address, she never even let me know that I had to verify my alternative . FUCK YOU LADY! That's all I gotta say. But wait! there's more, yay! After my order finally went through it only took the company one day to build my laptop, which was awesome so I expected the laptop to be here last saturday because the company is in Lincoln and I currently live in Tempe, Arizona (approx. 19 hour drive). UPS sends me this tracking number by email and it tells me my laptop won't arrive until a week after it was finished being built. It's been sitting in in Kansas City since Saturday morning 6 AM. FML.

Daaamn i would be mad as hell aswell :p
are u asking for any compensation? u should, cause they are the 1 that fucked it up :p
 

Troy455

New Member
Jan 27, 2013
11
the way they get you is excluding processing time out of the deal when paying for fast building time. I wanted a refund, but they didnt gimme one
 

Slicer

Vetted Officer
Dec 11, 2011
852
A casino
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Vetted Member
UPS is definitely annoying about having the addresses the same. I had just moved and started building a computer, I had to change my address on fucking several different things before they'd let me ship anything to this address. What is fucked up I had my cards info stolen about 6 years ago with my first bank account and they had no problem sending a $500 TV to a random address in California.
 

Ravenfist

Non-Member
Aug 3, 2010
946
The MOON!
the way they get you is excluding processing time out of the deal when paying for fast building time. I wanted a refund, but they didnt gimme one
Well that sucks! thats deserving of a lawsuit! >:p
 

Brynnhildr

Vetted Officer
Apr 19, 2011
532
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I have a really big problem with customer service in general. They think they can jerk you around all they want because people usually take their bullshit. But you know what? It's a business and you're paying for their service, so never act like they're doing you a favor. Be courteous, sure, but the minute you see they're fucking up, don't be afraid to demand what you're entitled to.
 

billy_da_bob

Vetted Officer
Jun 24, 2012
3,718
Kimchi Land, S.Korea.
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Sending anything overseas can take anywhere from 1 week min.(If you're lucky) or 2 weeks-1 month :/

I've never lived in the states long enough to feel like ordering something and have to delivered so I dunno
 

Brynnhildr

Vetted Officer
Apr 19, 2011
532
Clan Rank
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I've ordered stuff from South Korea, it takes about 3 months to get here. xD
 

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